Springhurst Animal Hospital in Louisville , KY (2024)

I did not have a good experience with this animal hospital. First of all, they are extremely overpriced!!!! So if you're willing to pay about 6x more than you should, this may be the place for you. I took my dog for a teeth cleaning on Monday. When I made the appointment, the receptionist failed to tell me that my dog needed to fast the night before. I did, however, realize this the morning she was supposed to go for the cleaning so I didn't feed my dog. When I got to the appointment Monday morning, they put us in a waiting for 20 minute before the techs came to give us an estimate for the cost of the cleaning. After a brief evaluation and more waiting, the techs came in with a $600-800 estimate for the teeth cleaning. What?!!! I have never seen a teeth cleaning cost this much! She included extractions on the estimate without even thoroughly checking my dog's teeth. The list of charges was insane. I felt like I was at a car repair place that charges you for every little thing and finds extra things to charge you for so that you have to pay them a lot of money. The ONLY reason I was considering this place was because they have an echo machine to monitor my dog's heart (she had a heart murmur 2 years ago but seems to have outgrown this). After looking at the ridiculous estimation, I walked right out of that place and said I was not going to pay $800 for my dog's teeth cleaning. I went to my car and cried in relief that I did not leave my sweet girl at this awful place. I will never EVER go back to this money making place. Ever. Do not waste your money. Sure, the people are nice, but it's a business. Not a loving animal hospital at all. I took my dog to Goosecreek Animal Clinic and paid $130 for my dog's teeth cleaning. Goosecreek took AMAZING care of my little girl and put my mind at ease when I left her. I will be a loyal customer to Goosecreek. They genuinely love their patients at Goosecreek and will not overcharge you. Do not waste your money at Springhurst!!