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Shiny Smile Veneers vs.Brighter Image Lab
Shiny Smile Veneers
Brighter Image Lab
BBB Reviews
4.83 stars / 823 reviews
2.5 stars / 28 reviews
Trustpilot
4.7 stars / 147 reviews
2.4 stars / 124 reviews
Facebook Reviews
4.9 stars / 602 reviews
N/A
Google Reviews
4.9 stars / 1,227 reviews
4.6 stars / 1,078 reviews
Yelp Reviews
N/A
1.6 stars / 26 reviews
Pissed Consumer
N/A
1.9 stars / 122 reviews
Updated June 2024. Review scores may differ after this date.
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Customers Who Bought Both Brands Prefer Shiny Smile
Many people come to us because they’re unsatisfied with brands like Brighter Image Lab.
Read reviews below from customers who have tried both options and found that Shiny Smile Veneers were the best way to improve their smile.
“Everything I am about to write is STRICTLY MY OPINION! I was all set to fork over $2,100 in cash for the “new translucent Bil veneers” until I was told that the only color I could get was their (what they called) “White Translucent” in the most expensive Bil Veneers, or the “Natural White” in their most popular version, which was cheaper, but they said they were out of stock on the more natural shade that had natural shading…they call “staining”! Their job was to convince me to buy the “middle shade of natural white”!
I’m 61 and that would have looked VERY fake! It even looked fake on a poor school teacher that Bill conversed with on video…he told her she looked FABULOUS! BEWARE PEOPLE..THEY ARE PUSHING THE ALL WHITE SHADE BECAUSE ITS A CHEAP PLASTIC! All of their GREAT reviews are models that get money from their YouTube channels! Glad I trusted the BBB!
I went with another company that wasMUCH cheaper…only $570 for upper and lower and they gotGREAT reviews from BBB! I’m SURE Bil will say my review is of a jealous competitor! I’m not-I’m 61 year old retired woman who does GREAT research!”
Beverly
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Shiny Smile Veneers has excellent ratings of nearly five stars on major consumer review sites, as well as Google and Facebook. Brighter Image Lab has mixed reviews on all platforms, with many showing a one-star rating.
In these reviews, customers praise Shiny Smile’s product quality and natural look, as well as the ease of the process and the service they received. Reviews of Brighter Image Lab are often negative, citing several recurring complaints.
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Product Comparison
Shiny Smile Veneers
Brighter Image Lab
Options
1 product, 3 shades
3 products, 3 shades
Price
$570 full set
$370 single arch
PressOn Veneers:
Single arch $795
Double arch $1,440
BIL Veneers:
Single $995
Double $1,790
IncrediBIL Veneers:
Single $1,495
Double $2,690
Timeframe
Regular fabrication in 3 to 5 weeks
Or in 2 weeks for an additional $150
30+ days standard processing
Or in 14–17 days for an additional $149
Or in 7–10 days for an additional $249
Remakes if You’re Unsatisfied
Up to 3
Up to 2
Warranty
15 months standard
Extend to 30 months for $100 (covers accidental damage or loss for three remakes)
90 days standard
Extend to 2 years for $149
Products and Price
Snap-on veneers from Brighter Image Lab are considerably more expensive than those from Shiny Smile Veneers, even if you choose Brighter Image Lab’s cheapest product option.
Their homepage requires an email opt-in to see “Instant Pricing.” Shiny Smile, on the other hand, is fully transparent about its pricing from the beginning.
Brighter Image Labs offers three product options at gradually increasing price points that supposedly reflect the materials, durability, and availability at each tier. Shiny Smile Veneers offers one main product, in three natural shades, made from the highest quality FDA-approved materials. We believe in offering you an easy way to get a perfect smile without complicated options or pressure to upgrade.
Timeframe and Delivery
Both Shiny Smile and Brighter Image Lab offer similar timeframes for fabrication and both allow you to expedite fabrication for an added fee.
Satisfaction and Warranty
Shiny Smile Veneers offers the industry’s only 15-month warranty — that’s how confident we are in our products. Brighter Image Lab only offers 90 days. You can extend to a 2-year warranty for $149, which is still pricier than Shiny Smile’s option to extend to 30 months for $100.
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Common Complaints About Brighter Image Lab
Brighter Image Lab’s snap-on veneers are expensive, so consumers have the right to expect quality for their hard-earned money.
However, reviews of Brighter Image Lab’s veneers often include the following complaints about rude customer service and the company taking payment but refusing to replace unusable veneers.
“I have continued to try and reach out [to Brighter Image Lab]… It’s been almost a year fighting to get a refund, fighting to get my original veneers fixed. Neither one of those has been done,
I’m not easy to manipulate. I’ve been in sales my whole life… They said I breached the contract because I spoke my mind, and now they won’t fix it.”
“We have ordered 3 pairs of veneers from Brighter Image Lab over the years. Our third pair was made from a thinner material and they split down the middle on the top arch shortly after the warranty ran out.
We emailed customer service to make a complaint as we paid over 1,200 dollars. We received a rude and threatening response as if they wanted to sue us for a bad review and threw their terms of service in our face.
They offered no assistance or even a replacement or repair. We have since found another company that is half the cost and with a high-quality product.”
— JT
“Do yourself a favor and search a few keywords in [Brighter Image Lab’s] Terms and Conditions before you send them an application for a free smile or buy veneers.
You are signing an INTENSE contract with a NONDISCLOSURE AGREEMENT and agreeing to outrageous fees if you complain about it after you do. They are taking advantage of people in a desperate situation and that is the worst kind of company to be. How horrible of them.”
— Meagan
“Do not recommend. The veneers I purchased [from Brighter Image Lab] didn’t last over 6 weeks.
When I called to notify them, they sent me a very unprofessional nasty response and never offered to rectify or make it right. I will NEVER use them again.
Plenty of other companies for half the price and much better quality veneers.”
— Anastasia
“PLEASE PLEASE save yourself the headache and stress.
[Brighter Image Lab] is the worst company I have ever had to work with. Their customer service needs a serious overhaul. Rude doesn’t even touch the experience I had. And the fact the finance company is only reachable via email and DO NOT respond.”
— Alaina
“I did everything I was supposed to do… I now have no product, and I’m out $1,050.
I’m at theology school to become a pastor. [Brighter Image Lab’s veneers were] the one thing that was going to help me until I had the money to really get my dental work fixed from my motorcycle accident, and now I have nothing.”
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We Always Put Our Customers First
At Shiny Smile Veneers, we have a reputation for outstanding customer service.
We understand that things don’t always go perfectly the first time during the fabrication process, so we offer up to three remakes for no additional cost. Plus, our friendly team is available throughout the process to help. If there’s a problem, we’ll make it right.
"Please please try SHINY SMILE VENEERS you won’t be disappointed… you do your impressions until they are PERFECT.
I just got my veneers yesterday and I couldn’t be happier!!!"
— @foreverrflawlyss7849
"Excellent customer service with superb teaching tools. [Shiny Smile] were very patient with me as they created molds offering me multiple attempts to get it right. Very happy with the product, well-made, and fit perfectly."
— Mike
See more Shiny Smile snap-on veneers reviews to see what other customers think of their new teeth and the service they received.
Shiny Smile Veneers Before and After Photos
Use the sliders below to see how our snap-on veneers could improve your smile.
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How the Shiny Smile Process Works
Our process is quick and easy to complete:
01
Choose a payment plan
Our top and bottom veneer set costs $570 while a single arch costs $370. You can pay upfront or pick one of our veneer payment plans to suit your budget:
Option 1: $290 now + $290 one month later
Option 2: $295 now + $99 for three months
Single Arch
Option 1: $190 now + $190 one month later
02
Select your veneer shade
Choose from three natural shades:
Bright White — a dazzling Hollywood smile
Pearl — a bright, natural look
Champagne — a slightly dimmer shade
03
Make your impressions
Once you place an order we’ll send you an impressions kit with free shipping. Follow the simple instructions to make your impressions and then send them back to us using the free return package provided.
You’ll also need to take some photos of your teeth and send them to us to ensure your snap-on veneers fit exactly right. If you have any questions throughout the process, our friendly customer service team is just a phone call or message away.
04
Receive Your Veneers
We make your custom veneers in our lab and then ship them directly to you in approximately 3 to 5 weeks (or 2 weeks for express orders).
Once you receive your veneers, try them on and let us know if they’re everything you hoped for. If they’re not exactly right, we’re here to help.
You can contact us any time to discuss the process and we’ll be happy to answer any questions.
Contact Us
Restore Your Smile Today
Our snap-on veneers are an affordable, non-invasive way to conceal dental issues like chipped, cracked, and stained teeth. The entire process is completed from the comfort of your own home and doesn’t require an inconvenient dentist visit or any painful drilling or injections.
Don’t settle for inferior products from snap-on veneer companies who don’t respect your time or understand how much a beautiful smile means to you. We founded Shiny Smile to help real people with real problems, and we’ve given thousands of people like you the smile of their dreams.
Get in touch or order today.
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